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Readers Respond: What Are Your Apple iPhone Complaints?

Responses: 48

By , About.com Guide

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Sure, lots of people like the iPhone a lot. But any iPhone user knows it's not perfect. Whether you've encountered bugs or if there are things about the design of the iPhone (or the people who love it) that frustrate or annoy you, share your iPhone complaints here. [Don't post requests for tech support here, as they won't be answered. Ask tech support questions in the forum.] Share Your Complaints

Adobe Flash Player

I love the iPhone, but the one thing I can't stand is not being able to use Flash Player. There's so many great websites and tools that I can't use because Apple refuses to work out a deal with Adobe. This honestly makes me want to switch phones, because it's ridiculous that Apple won't budge on this. If Apple continues this unreasonable position of not being able to work out a contract with Adobe and allow the iPhone to use Flash Player, then they will lose a 3 years and counting loyal customer. Please Apple, put the needs of your consumers (also the only reason Apple is where it is today) first. [Just a reminder that Flash is not going to come to the iPhone because Adobe isn't making it for _any_ mobile device anymore, so even new Android devices won't have it. More here: http://ipod.about.com/od/introductiontotheiphone/f/flash-player-for-iphone.htm -- Sam]
—Guest Alexander

Condescending Apple guy with ADHD

Drive to another city with my iPhone that is still under warranty. Was told by one rep, no prob that your home button works occasionally. We'll replace it. Tech guy says it's a software conflict and proceeds to talk to me like I'm an idiot. Didn't ask questions. Tried to explain software conflict as if talking to a preschooler. I interrupted him so he could draw a breath. He may know his stuff, but NO people skills. Did not solve my issue. Said I need to go home, back up and reinstall. I'll try. New Samsung Galaxy looks pretty good right now.
—Guest Tech Savy Waterloo adult

APPLE

Well, obviously you guys should stop writing your issues because obviously it says they WILL NOT be answered on this section.
—Guest Guest Guest Guest Guest

IPhone Browser Crashes

The apps and the browser crashes yet Apple still acts like nothing is wrong. As for a restart fixing all woes, that story sounds like a BS answer for poor software. My iPhone is buggy and so is every else's. Face facts: Apple rakes in billions while it sucks consumers in. If they were so consumer friendly, any phone could plug into those proprietary iPhone jacks. Do you really want non-standards based interfaces that leave you stuck to one device?
—Guest Robert

User Error

Most of these complaints are the user's fault, NOT the iPhone's. If you can't update or install apps without reading a user manual then the iPhone is not for you. I bet you are the same people that call tech support of your Internet service provider when you can't login to your Hotmail.
—Guest MaDCoW

iPhone case opened on its own

My iPhone 3GS case opened on its own. It seems as if the parts inside are swelling and pushing open the case.
—Guest Jyoti

No Home Button Lock/Typical Apple B.S.

Apple won't let app developers disable hardware buttons in baby/toddler games. Android devices are far superior. Don't waste your money on an i-anything unless you enjoy all of Apple's restrictions.
—Guest Momof4

Huh?

Way to go, Apple. Let the consumers fix the problem! You're holding the phone incorrectly?! Buy (!) a case?! [Note from Sam: They did give away cases for quite a while to address the issue.] It's a g***mn phone! It is suppose to have reception no matter what!!!!!
—Guest John

iPhone 3G

I can no longer buy ringtones for my 3G iPhone. They are requiring iOS 5 for ringtones, but I can still buy music. It doesn't make sense to have to require the latest iOS to buy a simple ringtone. I don't feel the need to spend money for a new phone.
—Guest Lynn

find my iPhone

So, I lost my iPhone. Not to worry, I had purchased Mobile Me for an insane price. I go to "find my phone" on my online account. It couldn't find it. I go to troubleshooting...it tells me to click on settings on the iPhone! I LOST IT! THAT'S THE WHOLE POINT!!!!!! When I purchased the Mobile Me plan, they did not tell me that I had to set up the find my iPhone on the phone itself. I registered it. Thought that was it. Luckily I got it back, but I'm wondering if it was worth the $40 reward I gave the guy for it. I hate Apple with every fiber of my being. This was the last straw (the average 5 dropped calls a day for the last year obviously didn't do it). I will never purchase any Apple product again.
—ihateapple

iPhone customer service

I had a replacement iPhone 4 shipped to me and the box was empty. Apple is treating me like a criminal and they are "investigating." As this goes on, I don't have a phone for business and they just don't care. I will never do business with APPLE AGAIN... My case number is 239116407
—Guest barry

Think before you post

To all the people that post complaints here: get a life. Every question you have posted has an easy answer or fix. Instead of posting complaints: spend your time asking someone who can actually help you!!!
—Guest Mr customer service

my iphone didn't want to turn on & open

iPhone turned off itself and will not turn on even it was already fully charged.
—Guest abs

what about a manual

Are they so poor that that can not afford to supply you with a manual when you buy the phone? POOR customer service. I will return the phone.
—Guest no manual?

iphone 4 losing services

Recently my iPhone has started to randomly loose service and then shutdown and say it needs to be restored. Then I can restart it like 10 times and then it will go back to normal but after 10 minutes I start all over again... I have restored it and it is still doing the same thing. What can I do?
—Guest jeff

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What Are Your Apple iPhone Complaints?

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