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Readers Respond: Have You Bought a Refurbished iPod or iPhone?

Responses: 9

By , About.com Guide

Some people have had great experiences, others have been nightmares. The results of buying a refurbished iPod or iPhone run the gamut. Share your good fortune with others or steer them clear of trouble here. Share Your Experience

Never again!

I bought a refurbished iPod from GameStop a couple months ago. They let me exchange it because it kept dropping the podcasts partway through. The "new" refurbished one is worse than the old! It won't sync with iTunes and every time I try to erase and reset the software, I get an error message. It was not worth the $50-60 savings!
—Guest d100

Go with Craigslist

I purchased my 3rd generation iPod touch just over a year ago. The previous owner had just bought an iPhone, which gave me a great deal. It has worked flawlessly. Batteries can be replaced in our market for less than 50 bucks - same with screens, home buttons, etc. Go used!
—Guest Volksmark

Purchased a refurbished ipod or iphone

I have purchased 2 Ipod nano's and an Ipod touch refurb'd thru Overstock. All 3 arrived with original chargers and paperwork; one of the nano's arrived in the original plastic Apple case. All 3 are working great! Overstock offered a warranty and an extended warranty on all 3. My children and I could not be happier. Now I'm looking at a refurb'd computer!
—Guest GuestVC

yes and it was crap

It was a scam. Made a big mistake buying it, cos the screen froze. I didn't know you could buy refurbished from Apple. Lost £50 in the process. Learnt my lesson
—Guest sheye

Coworker hookup with iPod Touch

A co-worker sold me his 8gb iPod Touch for $80 and ive been addicted to it ever since. The screen protector just needed changing otherwise it was good as new. 8gb is a bit of a bummer but truthfully its never been a prob and really is only a limiter of how many apps you can put on it. There are so many great apps like free texting and messenger programs and of course the GAMES! iPod Touch can easily pull a switcheroo on ya from being your portable web browser/music player to being your main handheld game system. The tv out cable will ruin you for watching movies off a dvd plus an iPod touch with the tv out cable and you tube means ALWAYS SOMETHING TO WATCH ON TV!
—Guest The Dude

Refurbished from Apple -YES

Our family has purchased a Nano 3rd gen, iTouch 2nd gen, two laptops & a Time Capsule from Apple's refurbished site in the last 6 years. All are still working great! All arrived in brand new condition. You get everything you would get new - including the warranty. So if there is a problem, go to your local Apple Store, retailer, or call the 800 #. You won't get Apple's pretty packaging and you might have to wait to get current version. If what you want isn't there, keep checking back it will be there soon. Once it is on the website grab it! Best place to save!
—invisiblefrog

ipods

if you buy a refurbished ipod from Apple directly all their ipods have a brand new battery and they fit a brand new case and have the same full 12-months warranty as new ones. They also come in a brand new box, which makes it a very, very good deal - check it out for yourself :)
—Guest mark norman

Good Buy from Apple

Purchased 4th Gen Ipod Nano direct from Apple. It came with all documentation and arrived three days before the estimated ship date. I can find no blemishes or other indicatations that this was a used unit. It works fine. Screen issues other people have reported are non-existent. Saved $50 on something that I am going to take the the gym and beat up anyway. Although I know you take a chance when buying re-furbished, I would do this again if dealing with Apple directly.
—Grnsc

Go new

I just received a refurbished iphone 3g as a warranty replacement for mine. after months of meticulous screen care and using screen protectors, the one they sent me had a badly refinished screen. Whenever there is a light colored background i can see these little black dots that were obviously scratches before Apple's refurbishment process. They don't impede my use really, but they stand out and are ugly. Apple says normal wear and tear for a used/refurbished phone. That wasn't normal on my last one.
—Guest James

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Have You Bought a Refurbished iPod or iPhone?

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