From the article: Refurbished iPod – Should You Buy One?
Some people have had great experiences, others have been nightmares. The results of buying a refurbished iPod or iPhone run the gamut. Share your good fortune with others or steer them clear of trouble here. Share Your Experience
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- I just received a refurbished iphone 3g as a warranty replacement for mine. after months of meticulous screen care and using screen protectors, the one they sent me had a badly refinished screen. Whenever there is a light colored background i can see these little black dots that were obviously scratches before Apple's refurbishment process. They don't impede my use really, but they stand out and are ugly. Apple says normal wear and tear for a used/refurbished phone. That wasn't normal on my last one.
- —Guest James

