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Readers Respond: Have You Bought a Refurbished iPod or iPhone?

Responses: 20

By , About.com Guide

Some people have had great experiences, others have been nightmares. The results of buying a refurbished iPod or iPhone run the gamut. Share your good fortune with others or steer them clear of trouble here. Share Your Experience

Why not!

I spent much less money but enjoy the same service from iPhone.
—lisa612

They slap a sticker on a broken iPod

I just got my new refurbed iPod touch. The headphone jack doesn't work and the Bluetooth doesn't work. I can only hope they don't give me a hard time trying to get it serviced!
—Guest NO way

Don't do it.

I was disappointed. The iPhone couldn't get updated with my own iTunes. Besides that, you should know a lot of people don't talk about some details.
—Guest mister ashley

I don't know

I've just bought a refurbished iPhone 4 ... Have been using it for 1 month ... So far, it's good .. Because here (Indonesia), I saved around USD 300 for buying refurbished one ... Pretty worth it, isn't it?
—Guest Kevin

Looking for a used iPod Touch?

Sure, you don't want to spend a fortune on an iPod, so you go for the used one. You'll save money and get the device. Before buying, make sure it's in good condition. Make sure the screen isn't scratched, because if it is, it will mess things up. Make sure you get it a case and screen protector to prevent this problem. Make sure the iPod is in good condition. Another problem is the age. If you buy it and it's been used for years, it's probably getting old and it might break down. This means you should talk to the owner about its age, condition, and others. A used iPod is cheaper, but a fresh iPod won't have these problems.
—Guest iPod Coordinater

Do it!

I bought a refurbished iPhone 4 from Apple and I really have never been able to tell that it wasn't brand spanking new. Except that it was only $49. This is definitely the way to go!
—Guest Teresa

Don't buy refurbished iPods

Bought a refurbished ipod. What a waste of time. The menus stopped working after the first day and now I have to listen to each song as the fwd or back keys won't work. It's a dinosaur.
—Guest Livid

iPod touch: Questions...

I am buying an iPod touch 3rd generation w/o a warranty. :( But people on here are saying you can get a warranty... Is that true? And if you get a used iPod touch and it has problems, at the Apple store, will they give you a new one? Lastly, can you please comment to me good free apps and anything I should do with my iPod touch and what I should for it and on it!! Thank-you SO much!!!! [If you're buying it from Apple you'll be able to get it serviced at the Apple Store, but not if you're buying it anywhere else. I don't think you can get an extended warranty on a used iPod. -- Sam]
—Guest Miranda H.

Get the refurbished one.

Get the refurbished one. Apple does an extraordinary job of refurbishing their products. Also, get the AppleCare either way. AppleCare is free on all Apple products for a year [not quite; Apple products have warranties of varying lengths that can be extended with AppleCare -- Sam], and you can buy it anytime before that year is up. So, even though I STRONGLY recommend AppleCare, give the year a test and see how it goes. AppleCare has been extremely helpful for me. I brought my MacBook Pro in to get a tiny bubble in my display checked out and they ended up replacing my display. The repair total was around $800, which I didn't pay a cent for because of AppleCare. (Oh and I bought my MacBook Pro new, and the bubble was still there.) In summary, buy the refurbished one, and buy AppleCare! Oh, and if you are a student, there is a HUGE discount on AppleCare. Also, AppleCare will NOT cover any damage cause by you. (Just a warning.)
—Guest sEClOwNsc

Refurbished from Apple--Bring it on!!!

Have bought 4 Refurbished iPods, 2 iPads and Macbook Pro from Apple. Never had an issues and every time I saved almost 50-100 bucks. Best part is - 1. Apple gives full 1-year warranty for refurbished, which is same as a brand-new product. 2. Any issues with refurb device - Apple exchanges it with brand new (my friend had probs with his iPod touch, so he got a new one :))
—Guest Ankit K

Refurb

Bought a refurbed Gen 3 iPod nano from Game Stop. Had issues between it and iTunes until I went to the Help area and indicated "restore to factory settings." Once I did that, it hooked up and works like a charm.
—Guest Aryn

Never again!

I bought a refurbished iPod from GameStop a couple months ago. They let me exchange it because it kept dropping the podcasts partway through. The "new" refurbished one is worse than the old! It won't sync with iTunes and every time I try to erase and reset the software, I get an error message. It was not worth the $50-60 savings!
—Guest d100

Go with Craigslist

I purchased my 3rd generation iPod touch just over a year ago. The previous owner had just bought an iPhone, which gave me a great deal. It has worked flawlessly. Batteries can be replaced in our market for less than 50 bucks - same with screens, home buttons, etc. Go used!
—Guest Volksmark

Purchased a refurbished ipod or iphone

I have purchased 2 Ipod nano's and an Ipod touch refurb'd thru Overstock. All 3 arrived with original chargers and paperwork; one of the nano's arrived in the original plastic Apple case. All 3 are working great! Overstock offered a warranty and an extended warranty on all 3. My children and I could not be happier. Now I'm looking at a refurb'd computer!
—Guest GuestVC

yes and it was crap

It was a scam. Made a big mistake buying it, cos the screen froze. I didn't know you could buy refurbished from Apple. Lost £50 in the process. Learnt my lesson
—Guest sheye

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Have You Bought a Refurbished iPod or iPhone?

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