How to Fix an iPhone Stuck on the Apple Logo

Force another restart. That doesn't work we're going to dive into Recovery Mode

This article helps you troubleshoot ways to get your iPhone past the Apple logo and out of the startup loop.

The fixes in this article apply to all iPhone models.

What Causes an iPhone Stuck on the Apple Logo

The iPhone gets stuck on the Apple logo screen when there's a problem with the operating system or the phone's hardware. There are a few common causes:

It's hard for the average user to pinpoint the cause of the problem, so just try one solution at a time until it's fixed.

How to Fix an iPhone Stuck on the Apple Logo

There are three basic steps you should try to fix it.

  1. Restart the iPhone. Many problems, including an iPhone stuck on the Apple logo, can be fixed with a simple restart. Now a simple restart is unlikely to solve the problem since your iPhone is having trouble starting up in the first place, But it is simple to do and only takes a minute.

  2. Put the iPhone into Recovery Mode. Recovery Mode is a specific troubleshooting mode that can help in this case. When your iPhone is stuck at the Apple logo, it means that the operating system is having trouble starting up. Recovery Mode boots up the phone but stops the OS from running so you can fix it. When using Recovery Mode, you can install a fresh version of iOS or a backup of your data. It's a fairly simple procedure and solves the problem in some cases.

  3. Use DFU Mode. DFU (Device Firmware Update) Mode stops your iPhone partway through the startup process and allows you to restore the iPhone, load a backup, or start fresh. It's similar to Recovery Mode but more focused on solving the kind of low-level issues that cause the iPhone to be stuck on the Apple logo. Using DFU Mode takes some practice because it requires a precise set of actions but is often effective.

Here's an additional bonus tip: If your iPhone is stuck at the Apple logo when connected to a computer using a USB cable, the cable could be the problem. Try swapping out the USB cable for one that you know works well.

Get Help From Apple

If you tried all the above steps and your iPhone is still stuck at the Apple logo, it's time to consult the experts. Make an Apple Store appointment using the app to get in-person support or contact Apple Support online.

FAQ
  • Why is my iPhone stuck on a white screen?

    When an iPhone is stuck on a white screen, it's usually due to a system update failure after jailbreaking your iPhone. Or, maybe the internal cable connected to the phone's motherboard is breaking. Although labeled the "White Screen of Death," there are several fixes for the white screen.

  • Why is my iPhone stuck on a black loading screen?

    If you’ve done a hard reset, but the black screen with a moving circle remains, your phone's software system is more than likely corrupt. If that’s the case, you’ll need to put your iPhone in Recovery Mode and then reset or reinstall iOS.

  • How do I fix an iPhone stuck in Recovery Mode?

    To fix an iPhone stuck in Recovery Mode, try a hard reset first. If that doesn't work, restore the iPhone by connecting it to iTunes or Finder on your PC. As a last do-it-yourself option, put your phone in Device Firmware Update (DFU) Mode, then wait for the computer to download the necessary software and follow the prompts to restore your phone. 

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