Keeping track of the exact date when we bought our iPhones or iPods isn't something many of us need to worry about--except when a device needs to be repaired. Then you need to know when it was purchased so you can find out whether it's still covered by warranty, still eligible for phone support, or if you'll have to pay for the repair.
Apple makes checking the warranty of any iPod, iPhone, Apple TV, Mac, or iPad easy with a warranty checker tool on its website.
- Your first step in learning your device's warranty status is to go to Apple's warranty checker tool
- Next, you'll need to enter the serial number of the device whose warranty you want to check. There are two ways to find this:
- In the device's About menu (found in Settings -> General on devices running iOS).
- Sync the device; the serial number will be at the top of the management screen next to the image.
- Enter the serial number into the warranty checker and click the "Continue" button.
- When you do this, you'll see 5 pieces of information:
- The type of device it is
- Whether the device is registered with Apple
- Has telephone support expired or not (free telephone support is available for a limited time after the device was been purchased; when it expires, telephone support is charged per call)
- Is the device still in warranty for repairs and service?
- Is the device eligible to have its warranty extended via AppleCare?
If the device isn't registered, coverage is expired, or AppleCare is available, click the button to the right of that item to take action.
If it's still covered under warranty, buttons will give you the options to contact Apple support or set up a repair. Alternatively, you can schedule an appointment to take your device to the Genius Bar at your nearest Apple Store and get support in person.
Got a tech support question? Ask it in the discussion forums.
Want tips like this delivered to your inbox every week? Subscribe to the free weekly iPhone/iPod email newsletter.