Hardly anything can be as annoying or potentially frightening as a frozen iPod video that stops responding to clicks. But don't worry - your iPod is probably fine. It just needs to be restarted. Luckily, resetting a frozen iPod video is pretty easy. Here’s how you do it.
NOTE: First make sure that your iPod’s hold button isn’t on. This is the little switch at the top left corner of the iPod video that you can move to “lock” the iPod’s buttons. If this is on, you’ll see a little orange area at the top of the iPod video and a lock icon on the iPod’s screen. If you see either of these, move the switch back and see if this fixes the problem.
If the hold switch wasn’t the problem do the following:
Move the hold switch to the on position and then move it back to off.
Hold down the Menu button on the clickwheel and the center button at the same time. Hold these together for 6-10 seconds. This should restart the iPod video. You’ll know the iPod is restarting when the screen changes and the Apple logo appears.
If this doesn’t work at first, you should repeat the steps.
If this doesn’t work, you should try plugging your iPod into a power source and let it charge. Then repeat the steps.
If this doesn’t work, you may have a bigger problem, and ought to get more help.