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How to Reset a Frozen Clickwheel iPod or iPod Photo

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Got a frozen Clickwheel iPod or iPod Photo? Not to worry. Your iPod has probably just crashed, the same way a computer does. And, just like a computer, you need to restart it. But iPods don’t have on/off switches, so how do you restart them?

Luckily, resetting a frozen Clickwheel iPod is pretty easy. Here’s how you do it (this works for the clickwheel iPod and iPod Photo/color screen).

Difficulty: Easy
Time Required: Less than 1 Minute

Here's How:

  1. NOTE: First make sure that your iPod’s hold button isn’t on. This is the little switch at the top left corner of the clickwheel iPod that you can move to “lock” the iPod’s buttons. If this is on, you’ll see a little orange area at the top of the clickwheel iPod and a lock icon on the iPod’s screen. If you see either of these, move the switch back and see if this fixes the problem.

    If the hold switch wasn’t the problem do the following:

  2. Move the hold switch to the on position and then move it back to off.

  3. Hold down the Menu button on the clickwheel and the center button at the same time. Hold these together for 6-10 seconds. This should restart the iPod video. You’ll know the iPod is restarting when the screen changes and the Apple logo appears.

  4. If this doesn’t work at first, you should repeat the steps.

  5. If this doesn’t work, you should try plugging your iPod into a power source and let it charge. Then repeat the steps.

  6. If this doesn’t work, you may have a bigger problem, and ought to get more help.

    Got a tech support question? Ask it in the discussion forums.

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