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Getting iTunes Support for Purchases by Reporting a Problem

By Sam Costello, About.com

8 of 8

Explain and Submit

Getting iTunes Support, Step 8

You'll now be presented with a page that lets you select the type of problem you're having and include details about it. When you've explained the situation, click the "submit" button and your iTunes Support request will be submitted to Apple.

ITunes support staff will contact you at the email address you use in your iTunes account to correct the problem.

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