Problems with purchases at the iTunes Store can take some funny turns. Sometimes you’ll make a purchase, get billed, and receive your confirmation via email, but the thing you bought will just never download. This is just one of the hassles of the modern state of online commerce.
If this has happened to you, are you stuck? Have you paid for something you’ll never get?
No. If you follow these steps for reporting problems to iTunes support, they’ll help make sure you get the downloads you paid for.
And if your problem is so tricky that you can’t follow the problem reporting steps, try these other options for getting iTunes support.
