Reselling your used iPhone or iPod can be tricky. There are many companies buying devices and all offer different prices. Prices are strongly influenced by the perceived condition of the item. If assess it in one condition, you’ll expect a certain price. If the company disagrees, they’ll offer another.
That’s certainly the case with NextWorth. While I’ve only had good experiences with the company—I’ve sold three devices to them over the years—complaints are easy to find online. The bottom line, I think, is to be scrupulous about the condition of your device and keep in contact with NextWorth throughout the process.
Selling A Used iPhone or iPod to NextWorth
Like many similar sites, selling a used iPod or iPhone to NextWorth begins at its website, selecting the model you want to sell. Once that’s done, you answer questions about the condition, functionality, and included hardware. With those specs, NextWorth generates its offer.
As with other used iPod buyers, NextWorth supplies a pre-paid shipping label for your iPod/iPhone. This means, though, that you have to supply your own box, which is a minor inconvenience.
Once the item is shipped, NextWorth takes up to 10 days to inspect your item and assess its value. After that, it issues payment.
Be Careful on Conditions
How you describe your device during the initial process is crucial; it most likely will determine whether your experience with NextWorth is satisfying or not.
In my experiences selling used devices to NextWorth and its competitors (I’ve sold 8 or 9 devices to various companies over the last 3-4 years), I’ve always been conservative in rating my device’s condition. Overrate your device to get a higher price and you’re likely to be disappointed when the company inspects it and values it at a lower price. Rate your device fairly (or even a little low) and you’ll get the price you expect (and, occasionally, a higher price).
NextWorth customers have posted across the web (including on this site) about negative experiences and price surprises. If this happens to you, you’re not necessarily stuck accepting the new, lower price.
If you get a lower price than expected after sending in your device, email or call NextWorth. You can get an explanation for their valuation and either challenge it or, often, reject it. While NextWorth doesn’t make clear that you can do this, there are plenty of cases in which people either gotten a higher price or their device back.
A Recent Experience
My most recent experience with NextWorth involved selling a 3rd generation iPod nano. For this model—about three years old, but in decent shape—brought me nearly $33, which seemed like a pretty good price for an old, used device.
I sent it to NextWorth on Oct. 17 and received a reply on Oct. 21 saying that they’d be paying the $32.84 they quoted. My check arrived on Nov. 2, 13 days later. NextWorth had quoted 14 days for payment so, while that’s sneaking in under the wire, it’s in keeping with what was promised.
All in all, it was another very good experience with NextWorth.
The Bottom Line
Two rules: be conservative and stay in touch with NextWorth if you’re not happy with the value the company places on your device. If you do those things, and compare prices paid here and at other sites before selling, you should be able to turn your used iPhone or iPod into money using NextWorth.
Last Updated: Nov. 3, 2010