1. Technology
You can opt-out at any time. Please refer to our privacy policy for contact information.

Discuss in my forum

How to Reset iPhone

Instructions on how to reboot a stuck iPhone


reset iphone

When you see this screen, the iPhone is rebooting

While it may not look like it, the iPhone is basically a small computer that fits in your palm or your pocket. And though it doesn't look like your desktop or laptop, just like those devices, sometimes you need to reset your iPhone to fix problems.

When the iPhone crashes, locks up in a way that prevents it from being turned off, or just isn't working as it should (you'd be surprised at how many problems or strange behaviors can be solved by a simple reset) you need to reset the iPhone. Here's how:

  1. Begin by holding the sleep/wake button at the top right of the device and the Home button at the bottom center of the face at the same time.
  2. Hold them both until you see the screen go black. In some cases, you may need to keep holding them even after the red power-off slider appears. If it appears, just keep holding it.
  3. Wait until the silver Apple logo appears.
  4. When this happens, you can let go - the iPhone is rebooting.

An iPhone reboot should not normally remove or delete any data or settings. However, the term reset is also sometimes used to mean deleting all content from the iPhone in order to start over fresh with it and/or restoring from a backup. If you read instructions that mention reseting the iPhone, make sure you know which kind of reset you'll be performing and plan (and perhaps back up!) accordingly.

Affected iPhones

This restart process works on the:

  • iPhone 5S
  • iPhone 5C
  • iPhone 5
  • iPhone 4S
  • iPhone 4
  • iPhone 3GS
  • iPhone 3G
  • Original iPhone

For More Help

Restore to Factory Settings: If you want to wipe all the data from your iPhone and start from scratch (this can solve some tough bugs and is also good if you're going to sell your iPhone), try restoring it to factory settings.

Recovery Mode: If your iPhone is stuck in a reboot loop, or won't boot past the Apple logo, try recovery mode.

Related Video
Beginner iPhone Tips and Tricks
  1. About.com
  2. Technology
  3. iPhone / iPod
  4. iPod & iPhone Support
  5. iPhone Help
  6. How to Reset iPhone

©2014 About.com. All rights reserved.