iPhone Help & Troubleshooting
Using iPhone Recovery Mode
When your iPhone encounters serious software-related problems--problems so intense that a restart can't help--recovery mode is your next step.
iPhone Help – All the Articles at iPod.About.com
A collection of all the support articles related to the iPhone on this site.
How to Delete iPhone Data and Settings
Did you know that when you sell your used iPhone or iPod touch, or when you send it in for repair, strangers could be looking at your personal data? Here's how to prevent that from happening.
How to Fix iPhone Email That Won't Download
My iPhone running firmware 2.0 (and higher) isn’t downloading email, but I can access the Internet with Safari and other applications. What’s up, and how do I fix it?
Fixing an iPod touch or iPhone White Screen
If your iPhone is showing just a white screen--no icons, no Apple logo--it may appear to be broke and you may be wondering what a new one is going to cost. But, in many situations, the fix is actually pretty simple.
How to Factory Reset iPhone 4
When you factory reset an iPhone 4, you're returning the iPhone to the state it was in when it left the factory: you're completely erasing the phone and starting over from scratch. You'd want to factory reset an iPhone 4 when you're selling it, sending your iPhone in for repairs, or when there's a problem with the iPhone so severe that this is the only way to solve it. Here's how to do it.
Fixing an iPhone Stuck at Apple Logo
I just updated my iPhone and now it won't boot all the way up. It's stuck at the Apple logo, or continually turns on and off but won't boot up to the home screen. Help! How do I fix this?
How to Kill iPhone Apps
It's not as violent as it sounds. Killing apps is just a way to force quit them when they freeze and won't respond to pressing the home button.
My iPhone Screen Won't Rotate. How Do I Fix It?
Will your iPhone, iPod touch, or iPad screen not rotate when you turn the device on its side or straight up like normal? Find out why and how to fix it here.
Troubleshooting Remote on the iPhone or iPod touch
Connecting your iPhone or iPod touch to your computer or AppleTV using Remote is usually pretty easy. However, sometimes - even when you follow the proper connection steps - you can’t establish the connection. In that case, try these troubleshooting steps.
How to Force Quit Frozen iPhone Apps
The iPhone 3G is essentially a small computer and just like on larger computers, sometimes programs freeze and keep you from using the phone for anything else. In this situation, it's easy to quit that program.
How to Restore iPhone From Backup
You make a backup of your iPhone's data and settings every time you sync it to iTunes. But what do you do when you have a data emergency need that backup?
My iPhone Icons are Shaking – What's Happening?
Why, you may be asking, are my iPhone's icons shaking and wiggling like that? The answer lies within.
Fixing iPhone Program Crashes and Stability Issues
Tips on how to deal with apps crashing on the 1st generation iPhone.
Dealing with iPhone Browser Crashes
Browser crashes were a problem on the early iPhone OSes. Happily, later versions are much more stable.
How to Update iPhone Firmware
Given that the release of new firmware for the iPhone is usually a bit of an event and widely discussed in many places, you’re not likely to be surprised by its release. However, if you’re not sure whether you have the newest iPhone firmware, the process of checking (and installing the update, if one is available) is quick.