iPhone Help & Troubleshooting
Tips and tricks for fixing your iPhone when it freezes or when other problems arise.
iPhone Help – All the Articles at iPod.About.com
For such a complex device, the iPhone is pretty easy to use. Still, no matter how many smart people are involved in making it, things are bound to go wrong. From the minor (programs crashing) to the major (the iPhone screen going white), there are solutions for all these problems.
For such a complex device, the iPhone is pretty easy to use. Still, no matter how many smart people are involved in making it, things are bound to go wrong. From the minor (programs crashing) to the major (the iPhone screen going white), there are solutions for all these problems.
iPhone Manual for iPhone, iPhone 3G, iPhone 3GS
Because the iPhone 3G and iPhone 3GS are so similar (the hardware is a bit different, but the software is the same), there's just a single manual for the iPhone. However, when it comes to Product and Safety Info and QuickStart Guides, there's one for each model.
Because the iPhone 3G and iPhone 3GS are so similar (the hardware is a bit different, but the software is the same), there's just a single manual for the iPhone. However, when it comes to Product and Safety Info and QuickStart Guides, there's one for each model.
Fixing an iPhone White Screen
When your iPhone displays only white on its screen – not any icons, not the Apple logo, nothing else – this is clearly a problem. There are three steps you can take to try to fix it.
When your iPhone displays only white on its screen – not any icons, not the Apple logo, nothing else – this is clearly a problem. There are three steps you can take to try to fix it.
iPhone SIM Card Is Not Recognized
Some iPhone users will occasionally find that they can’t make calls or connect to the cellular data network. There are a number of reasons why this can happen, including that the iPhone doesn’t recognize the SIM card. Usually, fixing this problem requires no more than a paper clip.
Some iPhone users will occasionally find that they can’t make calls or connect to the cellular data network. There are a number of reasons why this can happen, including that the iPhone doesn’t recognize the SIM card. Usually, fixing this problem requires no more than a paper clip.
Tips for iPod touch and iPhone Security
These days, iPhone security isn’t a topic too many end users are thinking a lot about. Yet. For those interested in iPhone security in these relatively safe times, here are some tips.
These days, iPhone security isn’t a topic too many end users are thinking a lot about. Yet. For those interested in iPhone security in these relatively safe times, here are some tips.
How to Turn Off the iPhone 3GS
In most cases, iPhone 3GS users don't want to fully turn their phones off when they're not using them. Instead, most of us usually just want to put the phone to sleep to conserve battery and prevent accidental calls. However, you might want to turn your phone off when it's got very low battery.
In most cases, iPhone 3GS users don't want to fully turn their phones off when they're not using them. Instead, most of us usually just want to put the phone to sleep to conserve battery and prevent accidental calls. However, you might want to turn your phone off when it's got very low battery.
How to Reboot or Restart the iPhone 3GS
As it becoming clear the more and more features it gets, the iPhone 3GS is basically a small computer that can fit in your palm or your pocket. And though it may not look like your desktop or laptop, sometimes it needs to be restarted just like those bigger machines
As it becoming clear the more and more features it gets, the iPhone 3GS is basically a small computer that can fit in your palm or your pocket. And though it may not look like your desktop or laptop, sometimes it needs to be restarted just like those bigger machines
Why Won’t iPhone Battery Charge When Connected to iMac Keyboard?
When I plug my iPhone into the USB ports on my iMc’s keyboard, the battery won’t charge. Why?
When I plug my iPhone into the USB ports on my iMc’s keyboard, the battery won’t charge. Why?
What Does Red iPhone Battery Icon Mean?
Sometimes when I try to turn on my iPhone, it’s unresponsive. All I see on the screen is a flashing red iPhone battery icon. What does that mean?
Sometimes when I try to turn on my iPhone, it’s unresponsive. All I see on the screen is a flashing red iPhone battery icon. What does that mean?
How to Erase or Reset iPhone Data and Settings
There comes a time in the life of many iPhones in which you may want or need to erase the data on the phone or reset all of its settings and data to the factory settings. It’s a drastic step, of course, because it means a full deletion of all your data and settings and – unless you backed it up – you won’t get it back.
There comes a time in the life of many iPhones in which you may want or need to erase the data on the phone or reset all of its settings and data to the factory settings. It’s a drastic step, of course, because it means a full deletion of all your data and settings and – unless you backed it up – you won’t get it back.
How to Restore iPhone From Backup - Intro
While losing your iPhone’s data is never a pleasant experience, restoring iPhone data from a backup is a fairly simple task that can have you up and running again in no time.
While losing your iPhone’s data is never a pleasant experience, restoring iPhone data from a backup is a fairly simple task that can have you up and running again in no time.
My iPhone Icons are Shaking – What’s Happening?
From time to time, you may notice that you if you’ve been pressing on the iPhone’s screen, the icons will begin to shake or wiggle. And while wiggling iPhone icons may look a little silly, they’re actually perfectly normal.
From time to time, you may notice that you if you’ve been pressing on the iPhone’s screen, the icons will begin to shake or wiggle. And while wiggling iPhone icons may look a little silly, they’re actually perfectly normal.
My iPhone Email Won't Download
My iPhone running firmware 2.0 (and higher) isn’t downloading email, but I can access the Internet with Safari and other applications. What’s up, and how do I fix it?
My iPhone running firmware 2.0 (and higher) isn’t downloading email, but I can access the Internet with Safari and other applications. What’s up, and how do I fix it?
Troubleshooting Remote on the iPhone or iPod touch
Connecting your iPhone or iPod touch to your computer or AppleTV using Remote is usually pretty easy. However, sometimes - even when you follow the proper connection steps - you can’t establish the connection. In that case, try these troubleshooting steps.
Connecting your iPhone or iPod touch to your computer or AppleTV using Remote is usually pretty easy. However, sometimes - even when you follow the proper connection steps - you can’t establish the connection. In that case, try these troubleshooting steps.
How to Reset the iPhone 3G
Sometimes, the iPhone 3G gets so frozen that the standard force quit process for programs doesn't work. In that case, you'll need to reset the iPhone.
Sometimes, the iPhone 3G gets so frozen that the standard force quit process for programs doesn't work. In that case, you'll need to reset the iPhone.
How to Quit a Frozen Program on the iPhone 3G
The iPhone 3G is essentially a small computer and just like on larger computers, sometimes programs freeze and keep you from using the phone for anything else. In this situation, it's easy to quit that program.
The iPhone 3G is essentially a small computer and just like on larger computers, sometimes programs freeze and keep you from using the phone for anything else. In this situation, it's easy to quit that program.
How to Turn Off an iPhone 3G
The iPhone 3G goes to sleep by default after it's been inactive for a certain period of time. That's just putting it to sleep, though. In some circumstances – like a very low battery – you may want to actually turn the iPhone off.
The iPhone 3G goes to sleep by default after it's been inactive for a certain period of time. That's just putting it to sleep, though. In some circumstances – like a very low battery – you may want to actually turn the iPhone off.
I’m Missing Calls Because My iPhone Isn’t Ringing
It can be a puzzling situation: you’re getting voicemails and missing calls, but your iPhone doesn’t ring. It may seem mysterious, or like your iPhone is broken, but it’s probably not. The missing sound of your phone ringing probably is caused by mis-assigned ringtones.
It can be a puzzling situation: you’re getting voicemails and missing calls, but your iPhone doesn’t ring. It may seem mysterious, or like your iPhone is broken, but it’s probably not. The missing sound of your phone ringing probably is caused by mis-assigned ringtones.
iPhone Battery Icon Isn’t Changing
The solution to the problem of an iPhone whose battery has run close to zero not having its battery icon change during a recharge.
The solution to the problem of an iPhone whose battery has run close to zero not having its battery icon change during a recharge.
Dealing with iPhone Browser Crashes
One of the most common complaints about the iPhone’s software is the tendency of the Safari web browser to crash. If you’re having frequent browser crashes on the iPhone, there are a couple of steps you can take to try to repair the problem.
One of the most common complaints about the iPhone’s software is the tendency of the Safari web browser to crash. If you’re having frequent browser crashes on the iPhone, there are a couple of steps you can take to try to repair the problem.
Fixing iPhone Program Crashes and Stability Issues
The iPhone’s programs can crash just like those on your desktop or laptop computer. And, just like on your regular computer, this can be pretty frustrating. If you’re running into frequent iPhone program crashes, here are some tips for getting better stability from your iPhone.
The iPhone’s programs can crash just like those on your desktop or laptop computer. And, just like on your regular computer, this can be pretty frustrating. If you’re running into frequent iPhone program crashes, here are some tips for getting better stability from your iPhone.
How to Reset or Reboot iPhone
When the iPhone locks up or crashes, sometimes a standard restart won't work and you need to reset it. Here's how to reset or reboot the iPhone.
When the iPhone locks up or crashes, sometimes a standard restart won't work and you need to reset it. Here's how to reset or reboot the iPhone.
How To Turn Off or Restart an iPhone
The iPhone goes to sleep by default after it’s been inactive for a certain period of time. But what if you want to actually turn off the iPhone, not just let it sleep?
The iPhone goes to sleep by default after it’s been inactive for a certain period of time. But what if you want to actually turn off the iPhone, not just let it sleep?
Checking for the Latest iPhone Firmware
Given that the release of new firmware for the iPhone is usually a bit of an event and widely discussed in many places, you’re not likely to be surprised by its release. However, if you’re not sure whether you have the newest iPhone firmware, the process of checking (and installing the update, if one is available) is quick.
Given that the release of new firmware for the iPhone is usually a bit of an event and widely discussed in many places, you’re not likely to be surprised by its release. However, if you’re not sure whether you have the newest iPhone firmware, the process of checking (and installing the update, if one is available) is quick.
How to Quit iPhone Programs
When iPhone programs lock up, sometimes they need to be quit or force quit. Here's how to quit iPhone programs.
When iPhone programs lock up, sometimes they need to be quit or force quit. Here's how to quit iPhone programs.