The Bottom Line
While my experience with Gazelle wasn't absolutely perfect, it was pretty close. Hard to argue with getting more than you'd expected.
- Fair prices
- Sometimes pays more than expected
- Fairly simple selling process
- Mismatched packaging
- Used iPhone & iPod buyer
- Seller of used iPhones & iPods
- Buyer of other used electronics
Guide Review - Review of Gazelle, a Used iPhone & iPod Buyer/Reseller
Gazelle, formerly SecondRotation, is unique among the companies I've sold my used iPhones and iPods to: after I'd sent them my iPods, they judged them to be in even better shape than I'd promised and paid me more than they said they would. That's a nice surprise.
To sell your used iPhone or iPod to Gazelle, you visit their site, select the model you want to sell, and answer a few questions about its condition. Based on that, the site offers an estimated purchase price. If the price is acceptable to you, Gazelle ships a box and pre-paid shipping label to you to return the device in.
This step was where I encountered my only problem with Gazelle. Though I was selling them two iPods - a second-generation touch and an iPod video - they only sent a box big enough for one iPod. I contacted customer support, who told me to use whatever box I wanted and their shipping label would cover the postage. This was a little bit annoying as it made the process slightly less smooth and required me to buy a box, but it wasn't a major issue.
Once Gazelle has your device, it assesses it and emails a purchase offer. This was the stage where I got my good news - they wanted to pay $5 or $10 (I can't remember which) more than they'd estimated. Sellers can either accept or reject the offer.
If the offer is rejected, Gazelle returns the device. If it is accepted, Gazelle provides payment by check, PayPal, or Amazon gift card based on the seller's preference.