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Review of Gazelle, a Used iPhone & iPod Buyer/Reseller

About.com Rating 4.5 Star Rating
User Rating 1.5 Star Rating (7 Reviews)

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The Bottom Line

While my experience with Gazelle wasn't absolutely perfect, it was pretty close. Hard to argue with getting more than you'd expected.

Pros

  • Fair prices
  • Sometimes pays more than expected
  • Fairly simple selling process

Cons

  • Mismatched packaging

Description

  • Used iPhone & iPod buyer
  • Seller of used iPhones & iPods
  • Buyer of other used electronics

Guide Review - Review of Gazelle, a Used iPhone & iPod Buyer/Reseller

Gazelle, formerly SecondRotation, is unique among the companies I've sold my used iPhones and iPods to: after I'd sent them my iPods, they judged them to be in even better shape than I'd promised and paid me more than they said they would. That's a nice surprise.

To sell your used iPhone or iPod to Gazelle, you visit their site, select the model you want to sell, and answer a few questions about its condition. Based on that, the site offers an estimated purchase price. If the price is acceptable to you, Gazelle ships a box and pre-paid shipping label to you to return the device in.

This step was where I encountered my only problem with Gazelle. Though I was selling them two iPods - a second-generation touch and an iPod video - they only sent a box big enough for one iPod. I contacted customer support, who told me to use whatever box I wanted and their shipping label would cover the postage. This was a little bit annoying as it made the process slightly less smooth and required me to buy a box, but it wasn't a major issue.

Once Gazelle has your device, it assesses it and emails a purchase offer. This was the stage where I got my good news - they wanted to pay $5 or $10 (I can't remember which) more than they'd estimated. Sellers can either accept or reject the offer.

If the offer is rejected, Gazelle returns the device. If it is accepted, Gazelle provides payment by check, PayPal, or Amazon gift card based on the seller's preference.

User Reviews

Reviews for this section have been closed.

 1 out of 5
Scam is right!, Member VDR928

They will quote you a price then when they receive your item say they have evaluated it and it is worth NOTHING. I sent in an 80 GB working ipod. :( They ""recycled it"". BEWARE... this is a big scam! Never again!

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