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Sam Costello

iPod Minis: Executive Shake-Up, Service Outages, Financial Results

By November 1, 2012

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After a few weeks of light news, we've got a lot to cover this week.

  • Two top-level Apple executives were pushed out of their jobs this week. Scott Forstall, senior vice president of iOS software, and John Browett, SVP of retail, were both relieved of duties. The bigger surprise is Forstall, who has helped guide the iOS platform to its current lofty position and had at one time been seen as a potential CEO-in-waiting. Reportedly, Forstall's refusal to sign the public letter of apology about the iOS 6 Maps app played a role in his removal. As usual, John Gruber has valuable analysis of the situation.
  • A number of Apple online services faced outages this week. Some users dealt with multiple episodes of downtime to iMessage, FaceTime, GameCenter, iTunes Match, and the App Store. Apple's services are usually more reliable than this. I wonder if Hurricane Sandy was the culprit?
  • Last week, Apple reported another great quarter of financial results. The company had US$8.2 billion in profit on $36 billion in revenue for its 4th fiscal quarter, which ended on Sept. 30. In those three months, Apple sold 26.9 million iPhones, 14.0 million iPads, 5.3 million iPods, and 1.3 million Apple TVs, bringing the total number of set-top boxes sold in 2012 to 5 million.
  • Lastly, Apple announced that iTunes 11, a major revamp of the software that had been promised for October, would be pushed back to November, citing the need to make further improvements and noting that the software wasn't quite ready yet.
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